Responsible Gaming
Gambling should always be a form of entertainment — a fun way to spend your leisure time. It is never a reliable way to earn money, pay off debts, or solve financial difficulties. Always gamble with money you can afford to lose, and never chase your losses in the hope of winning back what you've spent.
Age Verification
In Great Britain, the legal age to gamble is 18 or over. It is a criminal offence for anyone under 18 to gamble, and we take our responsibility to prevent underage gambling seriously. Operators may request proof of age and identity at any time, and accounts will be suspended until age verification is completed. If you share a device or payment method with someone under 18, please ensure appropriate parental controls and account security are in place.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek support:
- Chasing losses — returning to gamble again to try to win back money you have lost.
- Hiding gambling — concealing how much time or money you spend gambling from family, friends, or colleagues.
- Spending more than you can afford — using money meant for bills, rent, or essentials to gamble.
- Borrowing or selling possessions — taking out loans, using credit cards, or selling items to fund gambling.
- Lying about gambling — being dishonest about your gambling activity or downplaying losses.
- Neglecting responsibilities — missing work, school, or family commitments because of gambling.
- Feeling anxious, guilty, or irritable — experiencing emotional distress related to gambling, or feeling restless when trying to cut down.
- Gambling to escape problems — using gambling as a way to cope with stress, anxiety, depression, or loneliness.
- Losing control — being unable to stop or reduce gambling despite repeated attempts.
- Relationship difficulties — arguments with loved ones about gambling, or withdrawing from social contact.
If any of these resonate with you, please remember: you are not alone, and help is available. Recognising the signs is the first step.
Self-Help Tools
Most licensed gambling operators in Great Britain offer practical tools to help you stay in control of your gambling. We encourage you to use them:
- Deposit Limits — set a maximum amount you can deposit daily, weekly, or monthly. Once reached, you cannot deposit more until the limit resets.
- Loss Limits — cap the amount you can lose over a set period. When you reach your limit, you will be prevented from placing further bets.
- Reality Checks — receive on-screen notifications at regular intervals showing how long you have been playing and how much you have spent, prompting you to take a break.
- Time-Outs / Cooling-Off Periods — temporarily suspend your account for a set period (e.g., 24 hours, 7 days, 30 days) to take a break from gambling.
- Self-Exclusion — exclude yourself from gambling for a longer period (6 months, 1 year, 5 years, or permanently). In the UK, you can also register with GAMSTOP to self-exclude from all UK-licensed online gambling sites at once.
- Account History & Spending Trackers — review your full gambling activity, deposits, withdrawals, and net spend to understand your behaviour.
Support Organisations
If you are concerned about your gambling, or about someone else's, these organisations provide free, confidential advice and support:
United Kingdom
- GamCare — the leading UK provider of free information, advice, and support for anyone affected by problem gambling. www.gamcare.org.uk | National Gambling Helpline: 0808 8020 133 (available 24/7)
- GamStop — the free, UK-wide self-exclusion service that lets you exclude yourself from all UK-licensed online gambling sites in one step. www.gamstop.co.uk
- BeGambleAware — provides information to help people make informed decisions about their gambling. www.begambleaware.org
International Support
- Australia — Gambling Help Online: www.gamblinghelponline.org.au | Helpline: 1800 858 858
- Canada — Responsible Gambling Council: www.responsiblegambling.org
- United States — National Council on Problem Gambling: www.ncpgambling.org